> ## Documentation Index
> Fetch the complete documentation index at: https://docs.opensubs.com/llms.txt
> Use this file to discover all available pages before exploring further.

# The morning check

> Five minutes on two screens, then walk away.

OPENSUBS PLATFORM

5 min

Check that the machine from [What runs without you](https://docs.opensubs.com/platform-v2/run/what-runs-without-you.md) ran overnight: two screens, plus a weekly look at Analytics.

**1. Open Home**

* Open the OpenSubs admin; it lands on Home.
* **Needs attention** appears only when something needs you: subscriptions with payment trouble and operations alerts awaiting review. **Review subscriptions** opens the list filtered to **Billing issues**; **Review operations** opens **Settings > Operational health** (step 2).

![Home: the Needs attention banner counting an open operations alert.](https://mintcdn.com/opensubs-docs/T6NpYT9MdOxqnOk5/images/platform-v2/run/02-home-needs-attention.png?fit=max\&auto=format\&n=T6NpYT9MdOxqnOk5\&q=85\&s=7dab8b955f9a35c1de40ff790ba70e89)

* Glance at **Store health** (revenue, new and cancelled subscriptions over 7 days, current active count), **Subscription gains this week** (new, recovered, reactivated, resumed), and **Recent wins** (recovered revenue, subscriptions recovered, net active growth).

> [!TIP]
>
> **Checkpoint:** no **Needs attention** banner, green trend badges on the **Store health** cards.

> [!NOTE]
>
> **A failed payment is already being handled.** A recovery campaign opened the moment the charge failed: emails, retries on your schedule, and an automatic try of any backup card. [When a payment fails](https://docs.opensubs.com/platform-v2/run/when-a-payment-fails.md) shows the timeline.

> [!NOTE]
>
> **Home also nudges.** The setup checklist and recommendation cards are adoption prompts, not problems: **Hide setup** tucks the checklist behind a **Show setup** banner. On a young store, placeholders under **Recent wins** mean nightly analytics are still collecting.

**2. Open Operational health**

* Open **Settings > Operational health**: five panels, read top to bottom.

| Panel | What it shows | Healthy looks like |
| - | - | - |
| **Alerts** | anything the platform wants you to know | **"Everything is running normally"** |
| **Integration connections** | every connected provider, checked live against its own servers, plus the pinned Shopify versions | **Healthy** on checked rows, **Connected** where there's no live check, **Current** on the Shopify rows |
| **Scheduled jobs** | every scheduled job with its last run | **OK** on every job (**Scheduled** with a next run is fine) |
| **Webhook delivery (24h)** | Shopify's deliveries, counted by topic | ok counts, failed at zero |
| **Queues & drains** | waiting work per queue, plus anything failed | numbers near zero |

* Read any alert and click **Acknowledge** to mark it read; it resolves when the check behind it passes again. A quiet job raises an alert instead of keeping its **OK** badge.
* Most mornings the screen is quiet, and that is the expected state.
* Anything red or failing: [When an alert opens](https://docs.opensubs.com/platform-v2/run/when-an-alert-opens.md) names every alert and its fix.

> [!TIP]
>
> **Checkpoint:** no open alerts, providers **Healthy**, jobs **OK** or **Scheduled**, failed and waiting counts near zero.

![Operational health: alerts, integration connections, scheduled jobs, webhook delivery, and queues, all healthy.](https://mintcdn.com/opensubs-docs/T6NpYT9MdOxqnOk5/images/platform-v2/run/03-operational-health.png?fit=max\&auto=format\&n=T6NpYT9MdOxqnOk5\&q=85\&s=9bbc414086edbfdb9fa8d0a0daefce74)

**3. Once a week, not every day**

* Open **Analytics** and give three tabs a minute each: **Overview**, **Dunning**, **Cancellations**.
* Pick a date range on any tab; **Overview** also takes a **Compare to** period.
* **Dunning:** what failed and what recovery won back.
* **Cancellations:** why subscribers leave and what your cancellation flow saves.
* Two quirks: trend charts lag one nightly snapshot (headline numbers are live), and money is never summed across currencies.
* Acting on the trends is territory for the Growth Program.


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